Frequently Asked Questions
Everything you need to know about our curated collections and services.
What makes Artisan Coterie products unique?
Every item in our collection is sourced from independent creators and small-batch workshops, ensuring that you receive a unique, high-quality piece that isn't mass-produced.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. Because some of our items are handcrafted to order, please refer to the specific lead times listed on individual product pages.
What is your return policy?
We offer a 30-day return window for most items in their original, unused condition. Please note that custom-made or personalized commissions are final sale.
Do you ship internationally?
Yes, Artisan Coterie ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.
How can I track my package?
Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.